2016.12.02
Overview
A conversation analysis method includes: by a processor, receiving a conversation data including multiple sentences sorted by time; by the processor, constructing vector word-grouping to multiple words shown in the sentences to obtain an order between the words; by the processor, analyzing the words shown in the sentence to obtain a basic conversation matrix according to the order; by the processor, performing the fuzzy matching to the basic conversation matrix to obtain a conversation matrix based on the basic conversation matrix; by the processor, detecting a topic trend according to the conversation matrix to determine the topic of the conversation data; and by the processor, outputting the conversation matrix and the topic trend corresponding to the conversation data to a database.Category
發明
Patented
201611095016
第4415763號
Filing Date
2016.12.02Expired Date
2036.12.01Notification
2021.10.20